CASHIER FOR BRAND - NEW BOUTIQUE OF HERMÈS HA NOI

A brand-new Boutique of Hermès Ha Noi, one of the top largest in Asia Pacific located in a prime position on Trang Tien street and covering all Hermès product categories, is to be opened by end 2025 – we are looking for Cashier to join our team

A. Brand Overview: 

Hermès is the name of a house, but above all it is the name of a family that, for almost two centuries, has written the history of a Parisian company founded on know-how and quality, tradition, and innovation.

From harness-maker to saddler, Hermès today deploys its creativity through 16 métiers. The watchwords have remained the same: exacting standards and authenticity, elegance and sobriety, fantasy, and audacity. 

B. Position Overview:

The Cashier at Hermès ensures the final step of the client journey reflects the House’s values of elegance, precision, and attentiveness. As a key ambassador, the Cashier upholds Hermès’ spirit of simplicity and excellence, offering seamless service while embodying generosity and discretion at all times.

C. Key Responsibilities:

• Greets customers, including answering phones and directing customer inquiries to appropriate party.
• Handles cash transactions between customer and retail store.
• Answers routine billing questions/issues from customers.
• Receives and processes all payments according to standard procedures.
• Scan products, operate scanning equipment, and fix scanning issues.
• Processes credit and debit cards, helping customers use processing equipment.
• Counts money back to customers in an accurate and concise manner.
• Assists in the opening and closing of a retail location, which includes but is not limited to cash handling and deposits.
• Accepting payments, ensuring all prices and quantities are accurate, and proving a receipt to every customer.
• Informs customers about services available and assesses customer needs.
• Examine products being purchased for damages and price accuracy.
• Coordinate with retail staff for product inquiries and price checks.
• Process receipts and in-store coupons for customers.
• Assists in the maintenance of storefront and retail displays.
• Help stock shelves in proximity to the cash register.
• Completes, processes, and maintains applicable paperwork and records.
• Count the cash in the drawer at the end of the day, ensuring cash equals receipts.
• Performs daily, weekly, and monthly audits of cash intake or cash drawers.

• Knowledge of cashiering is an advantage.

• 1-2 years of experience in cashier and customer service in the retail industry
• Minimum: High School Diploma or equivalency
• Preferred: Associate's Degree

• You will be part of a collective adventure, joining a small, dynamic team with great spirit and high standards. 

• You will discover a growing house with a strong family base and responsible values. 

• You will have the chance to build your bespoke career path. 

• You will have the opportunity to bring and develop your own client network.