ALBA RESORT - ASSISTANT WELLNESS MANAGER

• Support the Department Head in managing and operating the activities of the Wellness department (spa, fitness, yoga, wellness activities...).
• Supervise and coordinate the daily tasks of staff, ensuring service quality and customer experience.
• Collaborate in developing training plans, guiding, and improving staff's professional skills.
• Support the development, enhancement, and implementation of service packages, wellness programs, and promotions.
• Monitor and control costs, inventory, equipment, and tools in the area.
• Directly assist customers with special requests or complaints, ensuring the highest level of satisfaction.
• Support the Department Head in preparing operational reports, analyzing business performance, and proposing improvements.
• Ensure compliance with hygiene, safety standards, and hotel regulations.

Possess in-depth knowledge of healthcare services, therapies, fitness, yoga, or wellness trends.

At least 2-3 years of experience in the spa/wellness/fitness industry, with preference given to candidates who have held supervisory or assistant roles

• Strong communication, organizational, and team management skills.

• Ability to handle situations and resolve customer complaints tactfully and professionally.

• Proficient in office computing; able to communicate in English (knowledge of an additional foreign language is an advantage).

• Pleasant appearance, professional manner, good health, and a positive work attitude.

• Receive 100% of salary during probation period;

• Competitive salary & bonuses;

• 1.5 days off per week; 8.5 hours per day (includes 30 minutes for meal break);

• Full social insurance, health insurance, unemployment insurance as per legal regulations;

• Support provided for meals, accommodation, transportation, and uniforms;

• High promotion opportunities;

• Opportunities to participate in professional training programs;

• Other benefits: Team building, monthly birthday celebrations, company trips, etc.