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ABOUT US

Hanoia was first established in 1997 in Binh Duong Province, near Saigon, in the historical lacquer village since the 14th century.
Reigniting ancient techniques, the small team of craftsmen, together with a team of foreign designers, initially designed a trendy lacquered wood sandal for fashionista which became a large success in Europe for 3 seasons. In 2002, the team moved on to producing high-end accessory jewelry for some famous luxury houses in Europe and this cooperation still continues.
Thriving on its unique know-how for quality lacquer and its sophisticated design featuring East meets West, Hanoia is now developing its own branded collections and looking at niche markets such as high-end souvenirs, trendy jewelry, luxury decorative objects and corporate gifts. With its two workshops in the North and in the South, Hanoia is recognized as one of the largest lacquer manufacturers in Vietnam conforming to the European REACH certificate of compliance (Registration, Evaluation, Authorization and Restriction of Chemicals).

Level

Supervision/Management

TYPE

Full-time

CAREER

Logistics & Warehouse

Deadline

17-11-2025

JOB TITLE: Trưởng phòng Logistics

Company : Hanoia

Deadline : 17-11-2025

Level : Supervision/Management

Location : Ha Noi

Number of Headcount : 1


JOB DESCRIPTION

1. Responsible for Logistics tasks
• Oversee logistics, transportation, and after sales service functions.
• Plan and optimize transportation routes for shipments.
• Process shipments accurately and efficiently.
• Handle import-export documentation and ensure regulatory compliance.
• Supervise and organize logistics, process shipments, and warehouse activities to support timely delivery of production materials.
• Manage day to day activities for both logistics and after sales operations.
2. Responsible for orders management
• Monitor and process incoming orders while collaborating with the relevant stakeholders to meet customer demands.
• Review sales contracts to ensure legal compliance, incorporating relevant information on tariffs, duties, taxes, and fees.
• Collaborative and supportive team work to ensure timely order processing, product allocation, order adjustments, return claims
• Monitor order status throughout the fulfillment process and work with logistics team to ensure timely delivery.
• Prompt and on-time Response to client enquiries. This include but not limited to the following:
- Trouble shooting product issues or delivery
- Quality Claims
- Product quote and shipping cost quote
3. Managing team members
• Manage team members and assign tasks to them
• Closely handle daily work of each team member to meet requested deadline from related departments.


JOB REQUIREMENT

Manufacturing, Merchandising

Knowledge in lacquer products is a plus

At least 5 years’ experience at the same position

Good English communication, French

Excellent management skills

Strong communication and customer service skills

Leadership & innovation skills

Problem solving skills, employee motivation/

Ability to work independently and handle multiple task

Decision making, negotiation and teamwork skills


WHAT WE OFFER

 Meal and telephone alloawances

 Monthly incentives

 Compylsory Health & Social insurance on total gross salary

 Health care program of the Company

 Team- building

 Annual Health check – up

 Salary review once a year

 Training oppotunity

Application form

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Level

TYPE

Full-time

CAREER

Logistics & Warehouse

Deadline

17-11-2025