SEVICES SUPERVISOR

MAIN DUTIES & RESPONSIBILITIES

- Boats under TSY’s management: Build the maintenance plan and supervise the execution (list of maintenance and repair)

- Investigate boats’ issues, troubleshoot boats to determine the types of needed repairs and the service schedule

- Carry out the works of boat commissioning, repair, maintenance and other after-sales services (in HCMC and in other provinces), including boat engines, electrical systems, navigational equipment, hulls, propellers, masts, rigging, and sails - and supervise the work of suppliers in case of complicated operations (YMA and external boats)

- Follow procedures, and complete repair documents, service records, and technical reports

- Work closely with the person in charge of customer service in order to ensure a smooth flow of information internally and between the company and clients

- In liaise with the purchase team and other technical services supervisors, prepare cost estimations required for boat technical services

- Work with a design agency to create documents, and drawings of the boat in accordance with the standards of the Vietnam Register

- Support for warranty process and spare parts services

- Support for the search of suppliers: Search the sourcing and send details of specifications to Purchase team in order to look for more suppliers, ensuring the quality of services delivered and optimized the costs

- Manage database of technical works delivered

Other tasks as assigned by the Services & Facilities Manager

- Minimum experience of 3 years in a relevant role (boat building, boat management, engine repair, boat dry-docking, and overhauling…)

- Strong knowledge of electrical - electronic system

- Knowledge of and ability to repair marine engines, including inboard motors and outboard engines

- Technical knowledge and skills related to hull maintenance and repair (experience with gel coat, fiberglass, and relevant materials…)

- Ability to read and elaborate technical design

- Good organizational skills and ability to work independently according to assigned timeline

- Strong supervisory skills

- Be a good team player

- Good ability to read and write in English

- Training on the job

- SHUI and premium healthcare package

- Discount of 30-50% for Group's products

- Other allowances based on the Company’s policy