Senior Sales Executive

Senior Sales Executive is in charge of tasks related to advising on building business strategies, improving customer experience services and developing potential customers database with the goal of maintaining & growing business opportunities.

1. Customer database:

• Develop and maintain comprehensive customer database for catering events, seminars, …;
• Foster strong relationships with existing clients;
• Proactively identify and acquire new customers through data-driven strategies and targeted outreach.

2. Consulting & Sales:

• Provide consulting services and sell event service packages tailored to customer needs;
• Plan and develop event service package proposals, presenting them professionally and attractively to clients while adhering to company pricing regulations and guidelines from specialized departments;
• Consult with clients to identify their preferences for venue (ballroom or outside catering), menu, decor, audio-visual elements, and other specific requirements to meet customer needs while maximizing revenue for the Company.
• Provide price quotation, persuade customers & negotiate the terms of Service contracts.

3. Catering Operations:

• Prioritize customer satisfaction by expertly planning and executing successful events;
• To co-ordinate with the Executive Chef regarding the menu;
• Coordinate and check all the events with other departments (F&B, Kitchen, Event Decoration, Sound & Lighting system, Security…) to make sure the events run smoothly;
• Proactively address and resolve any issues that arise during event implementation.

4. Service quality & Customer service:

• Collect the customer feedbacks after every function for service improvement purpose;
• Working with other departments to quickly fix problems/ issues relating to service quality;
• Consulting, supporting, answering questions/complaints from customers.

Other duties as assigned by the Sales Manager.

Onboard from 01/04/2025;

1. Qualification & Experiences:
   • Bachelor's degree or above in business, event coordinating, hospitality, or a related field;
   • Minimum of 2-year experience in sales or hospitality will be an advantage;
2. Skills:
   • Excellence communicative English (both verbal & written);
   • High level of IT skills, including Microsoft Office/ Team 365/ Outlook, …;
   • Good interpersonal and communication skills;
   • Ability to conduct market research will be essential.
3. Personality
   • Clever, ability to work independently;
   • Resulted oriented, proactive & honestly;
   • Ability to work under stress;
   • Passion for delivering exceptional levels of guest service.

• Service charge bonus payable on monthly basic;
• 12 annual leave per year, Saturday and Sunday off;
• Social insurance, health insurance, unemployment insurance, 24/7 accident insurance paid;
• 2/9 bonus, 13th salary month bonus, annual bonus based on performance, annual review;
• Duty meal and parking provided;
• Annual health check-up, annual holiday trip with team;
• Opportunities for learning and development;
• Stable and professional working environment, opportunities to learn professional skills and advance in career, participate in the company's training program;
• 30% discount when using services/buying products of brands belonging to Open Asia Group.