Sales Admin

As a Sales Administrator, you will play a crucial role in empowering our Sales operations. You will manage data, track orders, maintain essential sales tracking systems, and coordinate cross-functionally to ensure our customers receive top-tier service.

1. Sales Data & CRM Management

• Data Mastery: Act as the guardian of our customer and order databases (CRM/ERP), ensuring all information is accurate, complete, and up-to-date.
• Document Processing: Generate and update critical sales documents including Quotations, Purchase Orders (POs), Proforma Invoices (PIs), and Contracts.
• Consolidation: Regularly collect, review, and audit data from the Sales team to maintain high data integrity.

2. End-to-End Order Tracking

• Project Management: Track the entire lifecycle of orders from initial placement to final delivery.
• Cross-functional Coordination: Work closely with Production, Quality Control (QC), and Logistics teams to monitor order status and resolve any arising issues.
• Proactive Communication: Keep the Sales team and customers updated on progress, while setting up timelines and reminding stakeholders of critical deadlines.

3. Process Optimization & Tracking Systems

• System Maintenance: Create, update, and manage essential tracking lists (order tracking, shipment tracking, payment tracking).
• Template Standardization: Ensure the Sales team always has access to the latest, most accurate forms and templates (PO forms, quotation templates).
• Team Guidance: Share updates and guide the Sales team on how to utilize new checklists and templates effectively.

4. Shipment & Documentation Handling

• Customer Documentation: Prepare and dispatch essential documents to customers (Quotations, PIs, Packing Lists).
• Logistics Support: Coordinate the physical shipping of product samples, catalogues, marketing materials, and physical documents.
• Verification: Track shipments, confirm customer receipt, and systematically archive all sent documents.

5. General Business Development Support

• Admin Support: Assist the Sales and Business Development teams with various administrative tasks.
• Event Coordination: Provide hands-on support for organizing industry events, exhibitions, and trade shows when required.

• Bachelor’s or College degree in Business Administration, Foreign Trade, Office Administration, or related fields.
• Bonus: Previous exposure to the Export or Furniture industry.
• Industry Knowledge: Basic understanding of the sales process, order management, and import-export/logistics workflows. Basic furniture knowledge is an advantage.

• Freshers Welcome! No prior experience is required, though 6 months – 1 year of experience as a Sales Admin, Customer Service, or Key Account Executive is a big plus.

• Language capability: Good English proficiency (Reading, Writing, Speaking) is mandatory.
• Communication: Clear and professional communication skills, including basic marketing/sales email writing.
• Detail-Oriented: Meticulous, careful, and highly accurate when working with numbers and data.
• Organized & Logical: Excellent time-management skills with the ability to multitask and prioritize effectively.
• Proactive & Resilient: A strong sense of responsibility, capable of working independently under pressure to meet tight deadlines.
• Team Player: Friendly, approachable, and possessing a positive, "can-do" attitude with an eagerness to support the team and continuously learn.

• Comprehensive social insurance, health insurance, and unemployment benefits in accordance with the law.
• Social insurance contributions based on 100% of the employee's salary.
• Health care insurance.
• 13th month pay.
• Professional development and training opportunities.
• Periodic health check-ups.
• Annual team building activities.
• Salary is negotiable.